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Remote assistance

"Troubleshooting & technical assistance anytime, anywhere"

Thanks to connected glasses, our technical experts can easily connect with customer technicians – located worldwide – to handle technical inquiries or provide diagnostic assistance promptly.

FAST AND EFFECTIVE SUPPORT FOR TECHNICAL ISSUES

Secure and resilient solution able to protect privacy, mission critical transmissions and out-of-band network connectivity
Voice and visual guidance provided by an easy-to-use solution
Multimedia content sharing between technical expert and customer technicians incorporating augmented reality.